Your Privacy Matters
1. Information We Collect
We collect information you provide directly to us when making a reservation, including:
- Name, email address, and phone number
- Payment information (credit card details)
- Special requests and preferences
- Communication history with our staff
2. How We Use Your Information
Your personal information is used to:
- Process and confirm your reservation
- Communicate with you about your stay
- Provide customer service and support
- Send booking confirmations and updates
- Improve our services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Legal authorities when required by law
4. Data Security
We implement industry-standard security measures to protect your personal information.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
6. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.
7. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us.
Phone: (250) 724-6800
Toll-Free: 877-314-6800 (US & Canada)
Email: info@cedarwood.bc.ca